Shipping Policy

Delivery Time

Delivery Time= Processing Time + Shipping Time

Processing Time

For every piece in our collection, most items are made to order and request 3-7 business days to handcraft.

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. We currently ship to the USUKCanadaand select countries worldwide. You will receive your order in 10-15 business days from the date that it is placed by the Standard shipping method.

Shipping Time

*Please note that the time frame mentioned below does not include production time and accounts for delays caused by vendors or service and weather disruptions.

✈️ Worldwide Shipping

🌎 Free shipping for orders over $99 for the US;$129 for the others

🌎 For United States, Australia, and New Zealand: $5.95 with 10 - 15 days;

🌎 For other countries and regions: $4.95 with 15 - 20 days;

The Steps:
Verification - Processing - Shipping - Delivery Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frameit makes it difficult for us to change or cancel your orderhoweverwe will do our best to support your request.

Processing

Some of the items are shipped directly from our vendors. If you've ordered multiple items from different vendorsthey may arrive separately.

Tracking Shipping

You will receive an update with tracking information when your item ships. You can click on the link to view the shipping status. There is also a link to Tracking Order at the footer of our website page. You could also track your order here (https://www.17track.net/enwith your tracking number.

For more shipping informationyou could contact us by leaving a message. We will get back to you in 24 hours.

Delivery

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*All applicable custom feestaxes, and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Noteon rare occasions custom agents may delay the delivery of some packages.

By placing an order with [enjoy newborn store], you are responsible for original shipping chargesall applicable custom import fees, and the cost of return shipping back to [enjoy newborn store]. This also applies to any shipments that are refused by you at delivery.

Note: Affected by Covid-19, there will be some delays on the delivery.